Join Phil Long Ford of Motor City as our Full-Time Warranty Director in stunning Colorado Springs, CO! Immerse yourself in a dynamic, fast-paced automotive environment where your decisions directly impact customer satisfaction and operational excellence. Experience the thrill of leading warranty processes and collaborating with a passionate team dedicated to creating amazing customer experiences.

With an attractive pay range of $110,000 - $125,000, this onsite role offers you the opportunity to showcase your expertise while driving innovation in the warranty department. Here, your contributions will be celebrated, and your career will skyrocket as you fine-tune the industry's best practices. Don't miss out on this opportunity to elevate your career at a leading automotive dealership!

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Become a pivotal part of our legacy and help us redefine warranty excellence in Motor City!

Your day as a Warranty Director

As the Warranty Director at Phil Long Ford of Motor City, you will take charge of an essential department, overseeing the Warranty Department with precision and expertise. You'll have the exciting opportunity to build and train a dedicated team of warranty clerks, fostering a culture of excellence and efficiency. Your responsibilities will include preparing, recording, and submitting warranty claims to the factory or distributor while ensuring timely processing and proper documentation. You'll verify criteria required by the factory, reconcile warranty receivables, and promptly address any rejected claims.

Your role will be pivotal in tracking warranty parts and maintaining meticulous service records while keeping abreast of factory recalls and bulletins. This is a unique chance to lead a team in a fast-paced environment, ensuring customer satisfaction and operational integrity while upholding the high standards of professionalism at our Colorado Springs location.

What we're looking for in a Warranty Director

To thrive as the Warranty Director at Phil Long Ford of Motor City, you'll need a robust skill set that aligns with the fast-paced automotive industry. A minimum of five years of warranty administrative experience is essential, with familiarity in Ford Warranty processes considered a significant advantage. You must demonstrate exceptional managerial skills, effectively leading and developing a team of warranty clerks to foster collaboration and efficiency. Strong analytical abilities and attention to detail are required for preparing, recording, and reconciling warranty claims accurately. Proficiency in various software tools for tracking parts and claims will enhance your productivity.

An outstanding communicator, you'll also need to be adept at negotiating with factories and distributors, ensuring that all documentation is impeccable. Your commitment to maintaining a professional work environment will be critical to your success in this role, contributing to the overall excellence of our warranty department.

Knowledge and skills required for the position are:

• 5 Years of Warranty Administrative Experience
• Experience with Ford Warranty a plus
• Experience managing people also required

Join our team today!

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!